Refund Policy

Effective Date: 01/04/2025

At Goa Taxi Service (www.goaataxi.com), we strive to provide the best service. However, refunds may be processed under the following conditions.

1. Eligibility for Refund

• Service Unavailability: If service is cancelled due to weather or technical issues.
• Double Payment: If charged twice due to error.
• Incorrect Booking: Report within 1 hour with proof.
• Advance Cancellation: As per cancellation policy.

2. Non-Refundable Cases

• No-show or late arrival.
• Cancellation outside allowed time.
• Personal dissatisfaction after service.
• Last-minute cancellation by customer.

3. Refund Process

• Refunds processed within 7–10 working days.
• Refund will be sent to original payment method.
• Third-party bookings handled by respective platforms.

4. Deductions & Charges

• Processing fee may apply.
• Partner services follow their own policies.
• Payment gateway charges are non-refundable.

5. How to Request Refund

• Email us at info@goaataxi.com
• Provide booking ID, date, and reason.

6. Policy Updates

We may update this policy anytime. Continued use means acceptance.